Terms of service

OVERVIEW

Welcome to by Alfred Steffen Photography. The terms “we,” “us,” and “our” refer to by Alfred Steffen Photography. by Alfred Steffen Photography operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). by Alfred Steffen Photography is hosted on Shopify, which enables us to provide these Services to you.

The following Terms and Conditions, together with the policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and address matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you represent that you have reached the age of majority in your state, province, region, or country of residence, and that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or control.

To use the Services, including accessing or browsing our online store or purchasing products or services we offer, you may be required to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, complete, and that you are fully authorized to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, we cannot guarantee that the colours, appearance, or presentation of products displayed on your screen will accurately reflect the actual product, as display settings, calibration, and device configurations may vary.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match the representations shown in our online store.

Due to differences in screen displays, monitor calibration, and lighting conditions, colour rendition, brightness, and contrast may vary slightly from the delivered artwork. Such variations do not constitute a defect.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

Certificates of Authenticity and Editions

Limited editions are supplied with a Certificate of Authenticity where indicated.

The stated edition size refers exclusively to the published edition and any designated Artist Proofs (A.P.).

The Certificate of Authenticity forms an integral part of the purchased artwork.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. by Alfred Steffen Photography reserves the right, at its sole discretion, to accept or reject any order for any reason. An order is not considered accepted until it has been confirmed by by Alfred Steffen Photography. Acceptance of an order is subject to successful receipt and processing of payment.

Please review your order carefully before submitting it, as by Alfred Steffen Photography may not be able to accommodate cancellation requests once an order has been accepted. If we are unable to accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or telephone number provided at the time of purchase.

Returns and exchanges are governed exclusively by our Right of Withdrawal Policy [LINK].

You represent and warrant that purchases made through our store are intended solely for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotional offers may be changed without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you by email. Unless expressly stated otherwise, prices do not include taxes, shipping charges, handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered in physical galleries, retail locations, or online stores operated by third parties. From time to time, we may offer promotions affecting pricing that are subject to separate terms and conditions. In the event of any inconsistency between the terms of a promotion and these Terms and Conditions, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions made through our store. You agree to promptly update your account and other information, including your email address, credit card details, and expiration dates, so that we may complete your transactions and contact you when necessary.

You represent and warrant that: (i) any payment information you provide is true, accurate, and complete; (ii) you are authorized to use the payment method provided; (iii) charges incurred by you will be honoured by your payment provider; and (iv) you will pay all charges incurred at the prices in effect, including shipping, handling fees, and any applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for delays in shipping caused by circumstances beyond our reasonable control, including but not limited to strikes, force majeure events, delays by shipping carriers, or customs procedures.

For consumers, the risk of accidental loss or accidental deterioration of the goods passes to you only upon delivery of the goods to you or to a person designated by you.

For business customers (B2B), the risk passes to the purchaser upon delivery of the goods to the shipping carrier.

Where possible, any visible transport damage should be documented with the carrier immediately upon delivery and reported to us without undue delay. Your statutory warranty rights remain unaffected.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, texts, artwork, photographs, images, graphics, product reviews, audio and video content, and the design, selection, and arrangement thereof, are the property of by Alfred Steffen Photography, its affiliates, or licensors and are protected by applicable copyright, trademark, and intellectual property laws.

These Terms and Conditions grant you a limited right to use the Services solely for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services.

Except as expressly provided herein, nothing in these Terms and Conditions grants you any licence or right under any patent, trademark, copyright, or other intellectual property right of by Alfred Steffen Photography, Shopify, or any third party. Any unauthorised use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by by Alfred Steffen Photography.

The names, logos, product names, service names, designs, and slogans of by Alfred Steffen Photography are trademarks of by Alfred Steffen Photography, its affiliates, or licensors. You may not use such trademarks without prior written permission. The name, logo, product names, service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing within the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the Services. We neither monitor nor control such tools and have no influence over their operation.

You acknowledge and agree that access to such tools is provided on an “as is” and “as available” basis without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for reviewing and accepting the terms and conditions under which such tools are provided by the relevant third-party provider.

We may also introduce new features, tools, services, or resources in the future. Such new features shall also be subject to these Terms and Conditions.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated by third parties, including embedded third-party features. We are not responsible for examining or evaluating the content, accuracy, or reliability of any third-party materials or websites.

If you choose to leave our Services and access third-party websites, you do so entirely at your own risk.

We shall not be liable for any damage or loss arising from your access to, purchase from, or use of products, services, resources, content, or websites operated by third parties. You should carefully review the policies and practices of any third-party provider before entering into any transaction.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the respective third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTICE TO MERCHANTS: This section accurately describes Shopify’s relationship to your store and should not be removed or modified.]

by Alfred Steffen Photography is hosted on Shopify, which enables us to provide the Services to you. However, all purchases and sales made through our store are concluded directly between you and by Alfred Steffen Photography.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and by Alfred Steffen Photography, including any injury, damage, loss, or claim arising from products or services purchased through our store.

You hereby expressly release Shopify and its affiliates from any and all liability, claims, damages, and obligations arising out of or relating to your purchases and transactions with by Alfred Steffen Photography.

SECTION 10 – PRIVACY POLICY

Any personal information collected through the Services is governed by our Privacy Policy, available at [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services may be transferred to Shopify and to third-party service providers located in countries other than your country of residence for the purpose of operating the Services.

For further information about how we, Shopify, and our partners use personal information, please refer to our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

For example, we may exercise our rights under this licence to operate, provide, evaluate, improve, expand, and promote the Services, as well as to fulfil our obligations and exercise our rights under these Terms and Conditions.

You further represent and warrant that: (i) you own all rights to the Feedback or otherwise have all necessary rights to provide it; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms and Conditions.

We are under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; or (3) respond to any Feedback.

We reserve the right, but are not obligated, to monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, inappropriate, or otherwise objectionable, or that infringes the intellectual property rights of any party or violates these Terms and Conditions.

You represent that your Feedback does not violate any rights of third parties, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further represent that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor contain any computer virus or other malicious software that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the accuracy and content of any Feedback you provide. We assume no responsibility or liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information in the Services is inaccurate, at any time and without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate any applicable international, national, regional, state, provincial, or local laws, regulations, or ordinances;

(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, intimidate, or discriminate against any person;

(e) to submit false or misleading information;

(f) to upload, download, transmit, receive, use, or reuse any material that does not comply with these Terms and Conditions;

(g) to transmit or procure the sending of unsolicited promotional or advertising material, including spam, chain letters, junk mail, or similar solicitations;

(h) to impersonate any person or entity or falsely represent your affiliation with any person or entity; or

(i) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that may harm by Alfred Steffen Photography, Shopify, or users of the Services.

In addition, you agree not to:

(a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(c) collect or track personal information of others;

(d) engage in spam, phishing, pharming, pretexting, crawling, scraping, or similar activities; or

(e) interfere with or circumvent the security features of the Services, related websites, or the internet.

We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any provision of these Terms and Conditions.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at any time, at our sole discretion and without prior notice. You remain liable for all amounts due up to the date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – DISCLAIMER
The information presented in or via the Services is for general information purposes only. We make no warranty as to the accuracy, completeness or usefulness of this information. If you rely on this information, you do so at your own risk. We accept no liability or responsibility arising from your reliance on these materials, or that of other visitors to the Services or any other persons who are informed of their content.
UNLESS EXPRESSLY STATED BY by Alfred Steffen photography, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. Some jurisdictions limit or do not allow the exclusion of implied or other warranties, so the above disclaimer may not apply to you.

Translated with DeepL.com (free version)

SECTION 16 – LIMITATION OF LIABILITY

We shall be liable without limitation for intent, gross negligence, and for damages resulting from injury to life, body, or health.

In cases of slight negligence, we shall only be liable for the breach of a material contractual obligation (cardinal obligation). In such cases, our liability shall be limited to the foreseeable damage typical for the contract.

Any further liability is excluded. Mandatory statutory liability provisions, including liability under applicable product liability laws, shall remain unaffected.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless by Alfred Steffen Photography, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or expenses, including reasonable attorneys’ fees, payable to third parties arising out of or relating to:

(1) your breach of these Terms and Conditions or any documents incorporated by reference;

(2) your violation of any law or the rights of a third party; or

(3) your access to or use of the Services.

We will notify you of any claim subject to indemnification, provided that any delay in notification shall not relieve you of your obligations unless such delay materially prejudices your ability to defend the claim.

We may control the defence and settlement of any such claim at your expense, including the selection of legal counsel. We will not settle any claim that imposes non-monetary obligations upon you without your prior consent, which shall not be unreasonably withheld.

You agree to cooperate fully in the defence of any such claim, including by providing relevant documents and information.

SECTION 18 – SEVERABILITY

If any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms and Conditions. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions, together with any policies or operating rules posted by us on this website or in connection with the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms and Conditions.

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of this agreement or any of your rights or obligations under these Terms and Conditions without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.

We may assign, transfer, delegate, or otherwise dispose of these Terms and Conditions, and any of our rights or obligations under them, without your consent or prior notice.

SECTION 21 – GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

If you are a consumer residing within the European Union, any mandatory provisions of the law of your country of residence shall remain unaffected.

If you are a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising out of contractual relationships between you and by Alfred Steffen Photography shall be Hamburg, Germany.

SECTION 22 – HEADINGS

The headings used in these Terms and Conditions are provided solely for convenience and shall not affect the interpretation of these Terms and Conditions.

SECTION 23 – CHANGES TO THE TERMS AND CONDITIONS

You may review the most current version of these Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms and Conditions by posting updates and changes on our website.

It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms and Conditions as required by applicable law.

Such changes shall become effective on the date specified in the notice. Your continued use of, or access to, the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms and Conditions should be sent to:

info@alfred-steffen.de

Contact Information

Alfred Steffen Photography

Bethlehemer Str. 4a

D-50126 Bergheim

Germany

Email: info@alfred-steffen.de

Phone: +49 172 4222201

VAT ID No.: DE118767631