Shipping policy

Shipping Policy
– Alfred Steffen Photography
Shipping & Handling
All artworks are handled, packaged, and shipped with the highest level of care.
Each fine art print is produced individually, professionally protected, and dispatched through reliable fine-art logistics partners.
Production & Delivery Times
Production begins once payment has been received.
  • Unframed Fine Art Prints: approx. 7–10 business days
  • Framed Works: approx. 2–3 weeks
  • Signature & Certificate: may be shipped separately for security reasons (second shipment)
Please note: Large formats and international shipments may require additional processing and transit time.
Packaging
  • All works are packaged using custom protective materials designed to ensure safe transport.
  • Framed pieces are shipped in reinforced fine-art packaging, including corner, edge, and glass protection.
  • Oversized or particularly delicate works may be packed and delivered via specialized art-handling services.
Shipping Carriers
Depending on size, weight, and destination, we ship via:
  • DHL / DHL Express
  • UPS
  • Specialized fine-art couriers
International Shipping
Worldwide shipping is available.
Please note:
  • Customs duties, import taxes, and local fees may apply depending on the destination country.
  • These costs are the responsibility of the buyer.
  • Customs processing may extend delivery times.
Tracking
Once your artwork has been shipped, you will receive a tracking number via email.
For freight or art-courier deliveries, the carrier will contact you directly to schedule delivery.